at first not blogging tdy one.. den rcved the starhub bill n got fed up.. my sis lor.. oni 16 cannot subscribe starhub.. so use my name lor.. dunno y m1 16 can subscribe starhub cannot.. ok nvrm last mth subscribe powervalue 100.. den they bill mi for powervalue 80 n got charged for the smses.. bill states my name as MR somemore... -_-''.. went TM n the person say will change back the plan.. by rite over phone can settle oredi lor.. but their customer service v lousy.. call soo maniii times n still cannot get thru.. after tat tout ok liao.. who noes tdy rcve the bill den wah! have to pay $70.. call the customer service again lor.. lucky tdy call once den can get thru.. their music for waiting is v loud lor.. blasting away.. shld change the volume la.. asked the person y i got charged for the smses again den he say he will change back.. but not after a bit of arguing lor.. cos he kept saying they deduct back the difference for last mth.. after tat he saw my pt n say he will add back.. ok den i ask y they charge for international roaming n caller id when it shld b free for 3 mths.. he say cos they change back the plan its considered new plan?? dunno wat he toking.. den he say nvrm he will give mi one more mth free but this mth still pay.. so shld be the same lor.. but i nvr intend to subscribe to caller id lor.. its cos its free den i use for 3 mths mah.. after 3 mths i will cancel lor.. if he oni give mi one more mth den i still have to pay.. den he say ok he will add back the diff.. but this mth still have to pay $70.. the difference will b deducted in nxt mth's bill... -_-.. ok lor makes sense oso.. lucky can clarify over phone lor.. otherwise tmr still have to make a trip to TM.. dunno y the starhub so cork up one.. give mi so much trouble.. subscribe 2 mths oni den both mths got prob.. n their bill so confusing to read.. check here check there oso dunno how they can get tat amt.. at least the person sounds polite n apologized.. but dunno y i still feel like a bit cheated.. like im still paying for some extra charges which shld b waived cos of the change in plans.. but their billing system so confusing i oso dunno which one shld b waived.. oh shld b my sis paying.. not mi.. haha.. but still $$... shld wait until my sis 18 den buy hp under her name hor.. haiz give mi so much trouble..
<< Home